Huff n Puff is a professional bouncy castle hire company. We are members of the BIHA – (British Inflatable Hirers Association), TIPE (The Inflatable Play Enterprise) and FSB - (Federation of Small Businesses). We follow the PIPA scheme for best practice.
We have terms and conditions of hire which are listed below and in order for us to hire any unit must be complied with. This will ensure that we will always be able to provide a safe, clean and professional service and make your party a safe and fun place to be.
TERMS AND CONDITIONS OF HIRE
The safe operation and supervision of the castle becomes the hirer's responsibility once set up.
1. All payments are to be made upon delivery of the unit. We accept cash, or a cheque supported by a bank guarantee card. Cheques to be made payable to Huff n Puff Bouncy Castles.
2. The hirer is responsible for measuring the space that the inflatable will be sited. The hirer will be charged a delivery fee if it is found upon arrival that the inflatable either will not fit or the site is totally unsafe.
3. Please prepare the site prior to our arrival, in the summer months we run to a tight schedule to ensure all our customers are delivered to and collected from on time. Our delivery staff may not be able to wait whist the access and or site is cleared and prepared.
4. The site area needs to be free from stones, sharp objects such as washing line pole sockets, dog mess, and excessive mud. If there are any overhanging trees or bushes encroaching on the site area of the inflatable, these will need to be pruned back prior to our arrival. The unit cannot be sited where any side of it is brushing up against bushes, trees, fences etc...
5. The hirer is responsible for any damage to or loss of the equipment and will be responsible for the cost of any specialist cleaning, repair or replacement of the inflatable.
6. Your inflatable will be supplied in good and clean order, we do expect the inflatable to be clean on collection. If you need to clean any soiling prior to our collection, do not attempt to clean the unit with anything but hot soapy water. Solvents & other cleaning chemicals must not be used.
7. Any inflatable must not be used in severe weather conditions. The safety instructions supplied instruct you as to the procedure in the event of the weather turning severe during your event.
8. We reserve the right to cancel your booking on safety grounds if the weather is severe.
9. For overnight bookings, a deposit payable on the day which will be refunded when we collect providing the unit is found to be clean and in good order.
10. Two forms of identification are required for overnight bookings . A utility bill showing your address and another form of ID showing your name & signature such as a driving license. We will be unable to proceed with the overnight hire if you fail to provide identification.
11. If you are organizing an event or party where adults will need to use the equipment please order adult grade units. Strictly no adults allowed on any children's inflatable. Adult equipment is made very differently from children's castles, adults using children's castles cause damage to castles and injury to users.
info@hpcastles.co.uk
© Huff n Puff Bouncy Castle Hire.
 
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